If you find that you aren’t receiving lead emails at the primary email address you specified, please be sure to check your “junk mail” and “spam mail” folders. If Hutbay emails have been moved to those folders, please add our domain “hutbay.com” to your safe sender’s list.

If you have unsubscribed to all our mailings and would like to re-subscribe please contact us.
Please also review the following instructions if your are using the following email hosts:

GMAIL

If you see a Hutbay message in your “Spam” folder, you can unmark the message as spam by doing the following:

    1. Open the Hutbay lead email
    2. Click the “Not Spam” button that appears at the top and bottom of the page.  It will automatically be restored to your Inbox.

If you find that Hutbay newsletter emails are consistently being mislabeled as spam, you can solve this by:

1. Adding updates@hutbay.com to your “Contact list”:

    • Open the Hutbay newsletter email
    • Click on the blue down arrow next to “Reply” on the top right of the message
    • From the drop down menu click  “Add to Contact List”
    • Our email address will be automatically entered into your contact list

2. Creating a filter for your Hutbay newsletter:

    • Click “Create a filter” (next to the “Search the Web button” at the top of any Gmail page).
    • Enter your filter criteria in the appropriate field(s)
    • Click “Test Search” to see which messages currently in Gmail match your filter terms. You can update your criteria and run another test search, or click Next Step.
    • Click “Create Filter.”
OUTLOOK 

If you see a Hutbay message in your “Junk” folder, you can unmark the message as spam or add it to your safe sender’s list by doing the following:

1. Open the Hutbay newsletter email

2. On the top menu bar in the “Junk mail” section click on the ‘Not Junk’ icon, or

3. Click on ‘Safe lists’ drop down, and select ‘Add Sender to Safe Senders List”

If you find that Hutbay newsletter emails are consistently being mislabeled as spam, you can solve this by:

1. Adding Hutbay domain to your Safe Sender’s domain list:

    • Open the Hutbay newsletter email
    • On the top menu bar in the “Junk mail” section click on ‘Safe lists’
    • Select ‘Add Sender’s Domain (e.g. @example.com) to Safe Senders List”

2. Creating a rule for your Hutbay newsletter:

    • Right-click the Hutbay newsletter email and select ‘Create Rule.’
    • In the Create Rule dialog box, select “Subject” contains and type “Contact request”
    • Then select “Move the item to folder:” and press “Select folder” button. You can select “Inbox” or any other folder you want to move Hutbay lead emails to
YAHOO! 

If you see a Hutbay message in your “Spam” email folder that isn’t spam, click the “Not spam” button at the top.

If you find that Hutbay newsletter emails are consistently being mislabeled as spam, you can solve this by:

1. Adding Hutbay to your contact list:

    • Open the Hutbay email message
    • Click on “Add to contacts” next to the “From” email address
HOTMAIL

If you see a Hutbay message in your “Junk” email folder that isn’t spam, click the checkbox next to the message and then click “Not junk”.

If you find that Hutbay newsletter emails are consistently being mislabeled as spam, you can solve this by:

1. Marking the messages as safe:

    • Open the Hutbay newsletter message
    • Click on ‘Mark as safe’ at the top of the message
    • Our email will be automatically entered into your safe sender’s list

2. Creating a folder for your Hutbay newsletter:

    • Click on “New Folder” at the bottom of the “Folders” section below “Inbox” to the left
    • Enter your folder name (e.g. Hutbay Newsletter)
    • Drag and drop messages to this folder or click the “Move to” button at the bottom of the messages to move it to the right folder.

If none of these options work for you, please check with your domain e-mail provider to ensure that there is no spam filter on their end, which is blocking Hutbay email.